For Agents and Policyholders
To get in touch with our Underwriting or Product team, you can select the "Submit a Support Ticket" button on our website or email support@beyondfloods.freshdesk.com
For general support, payment processing, and inquiries, please call us at 1.888.325.1190
To file a claim: https://www.beyondfloods.com/file-a-claim/
General Mail Correspondence (Not to be used for payments): PO Box 1190, Winston-Salem, NC 27102-1190
For Agents
If your agency is located in:
GA, MI, NC, OH, SC, TN, VA, WV, please contact Soraya Gresham at Soraya.Gresham@ngic.com
AL, IA, IL, IN, LA, MS, MN, TX, please contact Naomi Fields at Naomi.Fields@ngic.com
CT, MA, ME, MD, NH, NJ, PA, RI, VT, please contact Joshua Hunter at Joshua.Hunter@ngic.com
AZ, CA, CO, ID, NM, OR, WA, please contact Petra Mahnke at petra-marie.mahnke@ngic.com
FL, please contact Lauren Hansch or Kathryn Geyer at BeyondFloodsFlorida@ngic.com
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